Is your call center’s reputation in jeopardy due to fraud attacks? With the rising threat of fraud, Pindrop protect call centers by providing its anti-fraud solution with advanced fraud detection capabilities using patented Phoneprinting technology. By using advanced technology to detect unusual behavior, the Pindrop® anti-fraud solution provides a risk score and call intelligence for every incoming call center call. Pindrop determine the caller’s risk level by developing a unique profile of calling device and fraudster voice, checking adaptive blacklists and the Pindrop Network™ for call history.
- Your Telco Infrastructure is a Weapon of Choice for Fraudsters November 30, 2017
- NICE Interactions 2017 May 5, 2017